Brand & communications

Retail Design Expo 2015

We are excited to announce our involvement in this year’s Retail Design Expo, this entirely new event seeks to bring together leading suppliers and conference speakers from the retail industry under one roof. 

Mariann Wenckheim and Simon Liss will be speaking alongside Doug Glenwright, Head of Retail Transformation at Thomson Holidays on the first day, exploring how we worked together to reinvent the travel agent…

 

ARK Franklin Primary Academy celebrates their 1st Year.

ARK Schools primary academy ARK Franklin have celebrated their 1st anniversary by getting all their teachers and students together to show their colours and re-create their logo. We love it!

Read more on their website.

20.20 were involved in creating a unifying identity for the ARK Academy schools. We are really impressed by ARK Franklin’s creativity in showing theirs off!

ARK Schools
Identity
Logo
brand
Culture

Our work with Thomson Holidays beat off the competition last night to be crowned digital store of the year at the BT Retail Week Technology awards. The store saw off some stiff competition on the night from Argos, House of Fraser, Marks & Spencer, and the Co-operative.

The light boxes displaying images from past events at Wembley within the new Club Wembley corridors

Anyone lucky enough to be a member of Club Wembley will notice that the walkways have become a lot more impressive recently.

Say goodbye to the Perspex frames that captured a “sepia-toned” record of the past, and say hello to eye-catching light boxes that bring Wembley memories to life.

The breakout spaces that punctuate the walkways have been lifted with bold narrative adorning the walls that motivate and inspire greatness that a special stadium such as Wembley deserves.

We love the impact that has been made.

Thomson Store, shortlisted for Digital Store of the Year

Our work with Thomson has been shortlisted for this year’s BT Retail Week Technology Awards in the Digital Store of the Year category.

The awards will see the countries top retailers recognised for their efforts in applying technology within retail spaces.

thomson
Marketing Week
BT Retail Week Technology Awards
Omni Channel Retail Design
Ditsch Store (Image copyright Valora Group)

We are pleased to announce that German trade publication BackMarkt recently covered 20.20’s store design for the bakery chain, Ditsch.

If you can read German, the full article is below.

Food Retail
Ditsch
store design
Dennis Bergkamp Statue Arsenal

Footballer and Arsenal Legend, Dennis Bergkamp was immortalised in bronze last week at the Clock End of Emirates Stadium to join tributes to fellow footballing heroes, Herbert Chapman, Tony Adams and Thierry Henry. Following a friendly tip-off from Henry that the unveiling would be an emotional moment, Bergkamp spoke fondly of his years at Arsenal, commenting that although his statue stands alone, it was the whole team that made him shine during his 11 years at the Club.

Sports & Stadia
fan engagement
Arsenal
Arsenal FC
Arsenalisation
Kingston Smith W1's 2013 Survey

20.20 have made it into the Top 30 UK design businesses according to Kingston Smith W1’s 2013 survey, which analyses the financial performance of leading marketing service businesses in the UK. As reported in the annual survey “Financial performance of marketing services companies”, the UK’s top 30 design agencies grew their income by 8% in their most recent set of results. The average operating profit margin showed an impressive increase from 8.7% to 11.7% as they benefitted from lower non-staff costs.

design consultancy
retail design
Design Consultancies UK
Design Consultancy London
20.20's Managing Director Jim Thompson speaks to the Design Business Association

The government has issued a press release showing the value of our industry to the British economy.

Official statistics published today reveal that the UK’s creative industries are now worth £71.4 billion per year to the UK economy.

• Growth of almost 10% in 2012, outperforming all other sectors of UK industry
• Accounted for 1.68 million jobs in 2012, 5.6 per cent of UK jobs

design industry
design news
Strauss Innovation Store, designed by retail design consultants 20.20

The  following article was published on Textilwirtschaft here and the journalist is Mattias Erlinger.

See our recent Strauss case study for this project here. 

Strauss Innovation will wieder überraschender und attraktiver werden – mit neuen Produkten, besserer Preis-Leistung und besserem Service

Strauss
Paula Minowa
20.20
store design
retail design
brand strategy
brand positioning
Thompson's Bluewater store, designed by London design consultancy 20.20

Thomson’s Next Generation Store (NGS) opened today at Bluewater. The first in a nationwide roll-out of a new connected retail concept for the world’s leading leisure travel company. Set over 2,187 square feet, the newly designed store integrates the latest technology combined with great service to enhance the experience of choosing and booking a holiday.

Created in partnership with 20.20, the NGS has been designed around an innovative customer centric brand experience that delivers high-touch service supported by high-tech tools.

20.20's Managing Director Jim Thompson speaks to the Design Business Association

The Design Business Association (DBA) is delighted to announce the appointment of its new President, Jim Thompson, Managing Director of 20.20.

Last night (5th September 2013) Jim performed his first official duty as DBA President- his acceptance speech. 20.20 and the DBA all look forward to the changes he will be making.

dbs
design business association
Jim Thompson
20.20

This lovely card marks (just over) one year since we started working with the team at Kiddicare. All ten concept stores are now open for business, and they are not the only new sources of pride and joy; the teams have also welcomed three new arrivals since beginning the project, baby Dolly, baby Harrison and baby Beatrice.

For more details on the project, click here

retail
store
design
strategic design consultancy
2020
Emirates Lounge walkway at the Emirates Stadium, Arsenal F.C.

Emirates & Arsenal Football Club opened their first shared brand sports bar this summer. The space was the first collaboration between Club and Sponsor, and celebrates Arsenal and Emirates’ global reach.

20.20’s concept was to engage with Arsenal fans around the world and capture their journeys on match day. A global photoshoot was commissioned to help showcase fan stories in Emirates destinations - from a train journey in Mumbai to a cafe in South Africa - allowing fans in the Emirates bar on match day to understand what their fellow supporters get up to.

20.20
Arsenal
Emirates Stadium
hospitality design
Sports and Stadia
restaurant design
football hospitality design
The entrance to The Connell Club, at Manchester City F.C.

The Connell Club at Manchester City F.C. has been shortlisted in the Standalone Restaurant category of the Restaurant & Bar Awards 2013.

These popular awards are highly regarded, receiving entries from the world’s top architects, designers and hospitality operators. Judges consist of the most influential personalities and have included the editors of Wallpaper and Frame magazines, Karim Rashid and Alberto Alessi.

20.20
restaurant design
restaurant & bar awards
hospitality design
strategic design consultants

German brand Strauss Innovation, established in 1902, has just launched a concept store in Leipzig to showcase its new brand proposition and store experience.
CEO, Paula Minowa with her team embarked to reinvent the brand in order to make it more relevant to both new and existing customers. 20.20 have worked closely - and bilingually - with the Strauss team to help define, articulate and visualise their brand and store proposition. The outcome needed to be true to the brand’s DNA and unique to the German market.

20.20
strategic design consultants
Sanela Lazic
retail design
retail news
Visualisation of the Thompson (TUI) store as it will look at Bluewater Shopping Centre.

20.20 has been appointed by Thomson, part of TUI UK & Ireland, to create and launch their next generation of shops. The companies are working together to harness technology to attract and engage customers in-store, reflecting both TUI’s increasingly multi-channel approach and the continued importance of their retail network.

Omni Channel Retail Design
Omni Channel Retail Design Agency
retail design
Retail Design Consultants
store design
TUI
Thompson Holidays

Soccerex’s European Forum takes place next week and is the leading football business event in Europe. Held in Manchester on 10th – 11th April, we are very proud to announce that Michael will be hosting a talk and expert panel all about the future of the match day experience; un-earthing the core ingredients behind world-class fan engagement.

20.20 are thrilled to be part of the event, and are honoured that Heath Harvey of Wembley Stadium and Andrew Parkinson of Liverpool Football Club will be taking part in our expert panel discussion.

soccerex
european conference
uk design agency
strategic design
michael artis

Last year we were asked to contribute towards the Department Store Yearbook because of our work with Karstadt, Germany.

Sanela Lazic, Client Director of Fashion & Department Stores, wrote an article that discusses the rise in VIPs: Values in Personalisation.

sanela laic
20.20
department store design
karstadt
retail environment
brand strategy

There is little doubt that Danny Boyle's visionary Olympic Opening Ceremony reaffirmed London's position as the creative capital of the world – and did so on an international stage.

In gratitude, 20.20 decided that the Lancashire-born director and producer deserved to be awarded his very own gold medal for outstanding creative achievement.

20.20 are delighted to have become the strategic creative partners of Grosvenor Casinos, assisting the business in formulating the right customer proposition going forward. Grosvenor Casinos - part of Rank Group, who also own Mecca Bingo - have 35 UK-based casinos and an established online following.

20.20
grosvenor casinos
michael artis
strategic design

 

   

xmas 2012
20.20
design consultancy

Head of Sport & Entertainment, Michael Artis, recently spoke at Sport Business NZ conference, with over 200 leaders of New Zealand sport about the importance of Fan Engagement being at the heart of commercial success. Michael accompanied other speakers, including the Chief Executive of Sport NZ, NZ Rugby Union, NZ Rugby League, Netball NZ as well as sector experts including Sports Geek and Sky Network TV.
So amongst rather illustrious speakers, 20.20 are tremendously proud to pass on the following quote from the event organiser, AC Events:
 

Topps Tiles Prepare Fix Finish Milton Keynes

Topps Tiles - the UK’s Biggest Tile and Wood Flooring specialist - unveiled their new concept ‘lab’ store in Milton Keynes on Saturday 16th June. The store has been designed by strategic design consultants 20.20 following their appointment by Topps Tiles in 2011.

20.20
Topps Tiles
Jim Thompson

The Garfunkel’s Coffee House website that 20.20 designed has gone live today. The site accompanies the first coffee shop offering from Garfunkel’s that opened in Edinburgh just before Christmas.

20.20 worked on the brand identity and communications for both the virtual and physical site for this new coffee concept. Having already developed a new identity and communications suite for the Garfunkel’s restaurant brand, we were then asked to turn our attentions to the Coffee House after a clear opportunity for a format like this was identified in Edinburgh.

Garfunkel's
Coffee House

The first Garfunkel's restaurant incorporating the new identity and communications developed by 20.20 has opened in Ludgate Hill, London today.

This is a completely new site that portrays the new look and feel that 20.20 have worked on for the restaurant chain to help revitalise the brand.

Garfunkel's
Ludgate Hill
Henry statue

Arsenal Legend Thierry Henry was unable to hold back the tears when the bronze statue immortalising him forever was unveiled at Emirates Stadium on Friday. Having set the brief and art directed the production of this and two other statues of fellow Club heroes Herbert Chapman and Tony Adams, 20.20 were invited to a special ceremony where all three sculptures were seen for the first time by expectant fans and the world’s press.

Arsenal Statues
Thierry Henry
Arsenal statues

Arsenal Football Club has today honoured a trio of Club legends by unveiling three statues outside Emirates Stadium, 20.20 worked with the Club to set the creative brief and art direct the production of the statues.

Innovative 1930s manager Herbert Chapman; defensive stalwart Tony Adams and goal scoring hero Thierry Henry have all been commemorated by the bronze statues, which were today unveiled at Emirates Stadium by Arsenal Chairman, Peter Hill-Wood.

Arsenal
Emirates
Statues
Thierry Henry
Tony Adams
herbet Chapman
MDM

The shortlist for next year’s Retail Week Awards were announced today and 20.20 were thrilled to see Hobbycraft shortlisted in the category of Store Design of the Year for the flagship store we worked on in, Nugent Shopping Park, Orpington.

Silverstone launched their brand new pit, paddock and conference building, The Wing on Tuesday 17th May to a list of VIP guests that read like the who’s who of British Motosports. The impressive building was opened by his HRH the Duke of Kent and 20.20 are delighted to have worked on the way finding for the new building.

Silverstone Wayfinding

Working closely with 20.20 to develop and define the brand, the guidelines, tone of voice and its visual language, the lingerie and sex-toy retailer Ann Summers have this week gone public about their plans to unveil their new-look brand later this year. 20.20 helped to develop the very bold premise of “We sell orgasms” - a statement of undeniable intent which will now be put in front of the Ann Summers customer as a guarantee to help: “unleash your sexual confidence”.

Ann Summers
brand
relaunch