Explore Leisure

Churchill Downs Hospitality Design

The world famous Kentucky Derby runs once a year at Churchill Downs on the first Saturday in May. And this year, fans flocking to Louisville can look forward to a number of new hospitality spaces underneath the spires of the iconic racing venue.

Churchill Downs
Kentucky Derby
hospitality design
Fan Experience
20.20 Churchill Downs News

Come back soon for more information on this exciting project…

Thomson Discovery, Snack Shack Restaurant

We have collaborated with our client Thomson Holidays in creating two new restaurant concepts aboard their soon to be launched Discovery liner. 

Accommodating 1,830 passengers across 915 cabins, Thomson Discovery will be the largest ship in the company’s fleet. Guests will be able to choose from eight unique dining experiences, including Snack Shack and 47˚.

Cruise Ship
restaurant design
Retail Design Expo 2015

We are excited to announce our involvement in this year’s Retail Design Expo, this entirely new event seeks to bring together leading suppliers and conference speakers from the retail industry under one roof. 

Mariann Wenckheim and Simon Liss will be speaking alongside Doug Glenwright, Head of Retail Transformation at Thomson Holidays on the first day, exploring how we worked together to reinvent the travel agent…

 

ARK Franklin Primary Academy celebrates their 1st Year.

ARK Schools primary academy ARK Franklin have celebrated their 1st anniversary by getting all their teachers and students together to show their colours and re-create their logo. We love it!

Read more on their website.

20.20 were involved in creating a unifying identity for the ARK Academy schools. We are really impressed by ARK Franklin’s creativity in showing theirs off!

ARK Schools
Identity
Logo
brand
Culture

Our work with Thomson Holidays beat off the competition last night to be crowned digital store of the year at the BT Retail Week Technology awards. The store saw off some stiff competition on the night from Argos, House of Fraser, Marks & Spencer, and the Co-operative.

Thomson Store, shortlisted for Digital Store of the Year

Our work with Thomson has been shortlisted for this year’s BT Retail Week Technology Awards in the Digital Store of the Year category.

The awards will see the countries top retailers recognised for their efforts in applying technology within retail spaces.

thomson
Marketing Week
BT Retail Week Technology Awards
Omni Channel Retail Design
20.20's Managing Director Jim Thompson speaks to the Design Business Association

The government has issued a press release showing the value of our industry to the British economy.

Official statistics published today reveal that the UK’s creative industries are now worth £71.4 billion per year to the UK economy.

• Growth of almost 10% in 2012, outperforming all other sectors of UK industry
• Accounted for 1.68 million jobs in 2012, 5.6 per cent of UK jobs

design industry
design news
Thompson's Bluewater store, designed by London design consultancy 20.20

Thomson’s Next Generation Store (NGS) opened today at Bluewater. The first in a nationwide roll-out of a new connected retail concept for the world’s leading leisure travel company. Set over 2,187 square feet, the newly designed store integrates the latest technology combined with great service to enhance the experience of choosing and booking a holiday.

Created in partnership with 20.20, the NGS has been designed around an innovative customer centric brand experience that delivers high-touch service supported by high-tech tools.

20.20's Managing Director Jim Thompson speaks to the Design Business Association

The Design Business Association (DBA) is delighted to announce the appointment of its new President, Jim Thompson, Managing Director of 20.20.

Last night (5th September 2013) Jim performed his first official duty as DBA President- his acceptance speech. 20.20 and the DBA all look forward to the changes he will be making.

dbs
design business association
Jim Thompson
20.20

Last week the winners of the World Mail Awards 2013 were announced, and our friends at Austrian Post were named among the chosen few. The judges awarded Austrian Post with the retail project award for its “use of new technology and well thought through logistics to provide improved convenience and accessibility for customers, together with increased revenues and profits. They [Austrian Post & 20.20] made sure that they got customer feedback during implementation so that they got it right!”

post office
world mail awards
20.20
design post office
design consultants
Visualisation of the Thompson (TUI) store as it will look at Bluewater Shopping Centre.

20.20 has been appointed by Thomson, part of TUI UK & Ireland, to create and launch their next generation of shops. The companies are working together to harness technology to attract and engage customers in-store, reflecting both TUI’s increasingly multi-channel approach and the continued importance of their retail network.

Omni Channel Retail Design
Omni Channel Retail Design Agency
retail design
Retail Design Consultants
store design
TUI
Thompson Holidays

There is little doubt that Danny Boyle's visionary Olympic Opening Ceremony reaffirmed London's position as the creative capital of the world – and did so on an international stage.

In gratitude, 20.20 decided that the Lancashire-born director and producer deserved to be awarded his very own gold medal for outstanding creative achievement.

Situated in a former bank vault in the heart of The City, a small and exclusive group of guests attended the 20.20 Gamification Dinner. Co-hosted by Badgeville, the evening was full of stimulating conversation, networking and enlightenment into how gamification can engage customers, affect their behaviour and drive both sales and loyalty.

The evening was a great success with some really positive feedback:

Differentiate Or Die

On Wednesday 13th June, The Egremont Group in conjunction with Barracuda Executive Search Consultants hosted an event themed: "Differentiate or Die – Why it is essential to have a unique and compelling customer proposition."

Our Founding Partner, Bernard Dooling was asked to present to an audience of industry leaders his thoughts and beliefs on this compelling subject. He was joined by Paul Loft, Managing Director of Homebase and David Williams from Duke Street Capital.

Differentiate Or Die
Customer Proposition
Bernard Dooling
The Egremont Group
Barracuda Executive Search
Duke Street Capital

Mariann Wenckheim, partner and director at 20.20, delivered a keynote speech at the yearly retail conference of EFMI Business School in Nunspeet, Netherlands last week.

EFMI is a Dutch business school that focuses its research and executive programs entirely on management issues in the food industry and is affiliated with the University of Groningen.