“Net brings Christmas cheer to a nation of shopkeepers…” read The Times, Business section’s lead article of 8 January 2013.

One of the key themes, not surprisingly, highlighted the fact that UK online spending at Christmas, for the first time ever, had made the difference between sales rising and falling.

Bernard Dooling20.20

On the 26th September 2012 baby specialist Kiddicare opened the first of ten new superstores in Nottingham’s Castle Marina Retail Park, marking the first time a pure-play has made the radical transition from e-commerce to cross-channel model. .

20.20 worked closely with Kiddicare’s brand director and creative team to create a store experience that uses retail theatre to bring to life the adventure and joy of having a baby

store design
design agency
Strauss Innovation Store, designed by retail design consultants 20.20

The  following article was published on Textilwirtschaft here and the journalist is Mattias Erlinger.

See our recent Strauss case study for this project here. 

Strauss Innovation will wieder überraschender und attraktiver werden – mit neuen Produkten, besserer Preis-Leistung und besserem Service

Paula Minowa
store design
retail design
brand strategy
brand positioning

Following on from our earlier blog on our favourite exhibitions at Tent, our designers then went on to the V&A to see what was being shown there. See below- four further favourite exhibits.

4. Ear Chairs Studio Makkink & Bey (Rianne Makkink and Jurgen Bey) 2003. The Ear Chairs found at V&A, received a major interest from the public. The designers have managed to create an environment, which captures more of a personal connection between those who are sitting in the chairs.

Zara Weller
London design festivaldesign blog20.20
20.20's Managing Director Jim Thompson speaks to the Design Business Association

The Design Business Association (DBA) is delighted to announce the appointment of its new President, Jim Thompson, Managing Director of 20.20.

Last night (5th September 2013) Jim performed his first official duty as DBA President- his acceptance speech. 20.20 and the DBA all look forward to the changes he will be making.

design business association
Jim Thompson
Emirates Lounge walkway at the Emirates Stadium, Arsenal F.C.

Emirates & Arsenal Football Club opened their first shared brand sports bar this summer. The space was the first collaboration between Club and Sponsor, and celebrates Arsenal and Emirates’ global reach.

20.20’s concept was to engage with Arsenal fans around the world and capture their journeys on match day. A global photoshoot was commissioned to help showcase fan stories in Emirates destinations - from a train journey in Mumbai to a cafe in South Africa - allowing fans in the Emirates bar on match day to understand what their fellow supporters get up to.

Emirates Stadium
hospitality design
Sports and Stadia
restaurant design
football hospitality design
The entrance to The Connell Club, at Manchester City F.C.

The Connell Club at Manchester City F.C. has been shortlisted in the Standalone Restaurant category of the Restaurant & Bar Awards 2013.

These popular awards are highly regarded, receiving entries from the world’s top architects, designers and hospitality operators. Judges consist of the most influential personalities and have included the editors of Wallpaper and Frame magazines, Karim Rashid and Alberto Alessi.

restaurant design
restaurant & bar awards
hospitality design
strategic design consultants

German brand Strauss Innovation, established in 1902, has just launched a concept store in Leipzig to showcase its new brand proposition and store experience.
CEO, Paula Minowa with her team embarked to reinvent the brand in order to make it more relevant to both new and existing customers. 20.20 have worked closely - and bilingually - with the Strauss team to help define, articulate and visualise their brand and store proposition. The outcome needed to be true to the brand’s DNA and unique to the German market.

strategic design consultants
Sanela Lazic
retail design
retail news

Last week the winners of the World Mail Awards 2013 were announced, and our friends at Austrian Post were named among the chosen few. The judges awarded Austrian Post with the retail project award for its “use of new technology and well thought through logistics to provide improved convenience and accessibility for customers, together with increased revenues and profits. They [Austrian Post & 20.20] made sure that they got customer feedback during implementation so that they got it right!”

post office
world mail awards
design post office
design consultants
J Crew pop up

Open for business for just forty-eight hours, American brand, J. Crew have set up a blink-and-you’d-miss-it pop up in King’s Cross in anticipation of their debut London flagship store, due to open on Regent street in November. This industrial space in the Western shed was chosen to celebrate the announcement of a collaboration with Central St Martins College of Art and Design, and provides a blank canvas for J. Crew to prove its fashion mettle with a fresh audience of British consumers. Let’s hope they’re getting used to the weather.

Nicole Wilson
J. Crewpop up20.20nicole wilson
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