Customer Experience

Petersham Nurseries is a swish horticultural lifestyle shop which opened its second site in Covent Garden this autumn. Launching in two phases, the shop, deli, wine cellar and florist are already open for business, with a bar and two restaurants hot on their heels.

Nicole Wilson
GardeningPetersham NurseriesTrendslondongreenhouse plantsdesignCustomer Experience
Mariann Wenckheim - Personalisation Retail feature in Retail Focus

Mariann Wenckheim features in the latest edition of Retail Focus magazine where she outlines the importance of personalisation to the customer experience, arguing that it is much more than a passing trend. Read the full piece after the link:

Customer Experience
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