Monthly Archives: June 2018

Customer Experience 17th June 2018

This week in retail, Holland and Barrett take on the subscription market with a personalised supplement delivery service. In leisure, basketball fans who have appeared on the big screens during a game will now be able to download their 15 seconds of fame. We hope these insights inspire your business to think differently about your […]

Customer Experience 10th June 2018

This week in retail, Superdrug launches a mobile network in partnership with Three; and Obsess explore the possibility of 3D online shopping experiences. In leisure, a ride-sharing app becomes a convenience retail outlet, offering passengers snacks and treats on the go. We hope these insights inspire your business to think differently about your own customer […]

Grosvenor Casinos

Truth The UK casino industry is under pressure from high-street sportsbook operators, on and offline. While Grosvenor Casinos has been a trusted presence for over 40 years, we discovered that the brand was speaking louder to a leisure audience than more loyal gamers. To fortify Grosvenor’s business and re-engage target customers, we had to focus […]