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CX Weekly

Stories

Ted Baker announces ship-from-store service to streamline stock management. Read more. 

These US retailers are diversifying into F&B service to attract guests (not shoppers). 
Read more.

Google Maps can now tell you how crowded your tube carriage will be. 
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What do sustainable brands do with customers’ second hand clothing? 
Read more.

IKEA gets the green light to build affordable homes in Worthing. 
Read more.

Coop launch pop-up store for Glasto with 100% compostable packaging. 
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Statistic

66% of shoppers would leave a store suffering from bad connectivity. 
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