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CX Weekly 22 September 2019


The Body Shop has launched a new sustainability concept store using materials rescued from landfill. 
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Burger King has removed all plastic toys from kids meals as part of its Meltdown campaign. 
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Old El Paso has opened a pop-up diner powered by conversation. 
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NBA Crossover explores music, style and art and allows fans to engage with the league through VR experiences. 
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Scape Technologies has created 3D maps of 100 cities to enable city-wide AR applications. 
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52% of consumers have interacted with customer service via their voice assistant compared with 37% in 2017.
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