8th March 2019
We hope these insights inspire your business to think differently about your own customer experiences.
Citymapper is launching a ‘one-stop-shop’ subscription travel card.
From experiential rewards to paid-for memberships, these retailers are evolving their loyalty schemes to add true value for customers.
Will body scanning ever become a natural part of fashion shopping?
Prada has created an official Spotify profile to connect with its consumers. Read more.
The showroom challenge: can non-shoppable curated spaces ever be commercial for new brands?
Netflix create a speakeasy bar with interactive elements to launch their latest series.
When Sainsbury’s renamed their “Meat-free sausages and mash” to “Cumberland-spiced veggie sausages and mash,” sales soared by 76% in two months.