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CX Weekly

Stories

Depop has opened a pop-up at Selfridges showcasing different sellers each week and curated pieces. 
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The Sidekick app allows tourists to message locals for personalised travel advice. 
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Amazon has launched a personalised shopper service that sends monthly clothing boxes.
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Major League Soccer is adding fan voting and live streaming through social media to grow its younger audience. 
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Microhotels are on the rise, offering a cheaper alternative to luxury hotels. 
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Mastercard has recreated ‘priceless’ restaurants from around the world in New York City.
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Statistic

Carrier bag sales at supermarkets have fallen 93%. 
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