CX Weekly

Stories

BBC’s personalised Instagram documentary instantly flexes to the mood of the viewer.
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Self-driving car shuttle services have debuted in New York City. 
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H&M and MenWith have launched a menswear collection based on most-liked social posts.
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Boots is testing a language interpretation service for non-English speaking pharmacy patients. 
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The world’s first floating museum has opened in Paris. 
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The Funan mall in Singapore has reopened as a ‘phygital’, community focused experience.
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Statistic

35% of British employees would rather have flexible working options than a pay rise. 
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