CX Weekly

Every Sunday, we drop the bravest and brightest customer experience stories straight into your inbox.

We hope these insights inspire you and your business to think a little differently in the week ahead.  

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CX Stories

Honestbee’s cash-free supermarket in Singapore scans and packs your shopping.
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The York Theatre Royal is recruiting audiences to influence their programme.
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Lush withdraws from social media in the UK to get closer to its fan community.
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The world’s biggest Primark opens in Birmingham, complete with Disney cafe, barber shop and Pri-market restaurant.
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Netflix hires a team of writers to publish an industry print magazine.
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42% of older people have never bought groceries online – and say they have no interest in doing so.
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