18th February 2019
You may notice we’re shaking up the format this week; as retail and leisure converge in the real world, so do our weekly customer experience stories!
Mastercard invest in a sonic brand signature to differentiate themselves in voice-controlled environments.
Lego and Snapchat launch a shoppable AR experience, turning an empty room into a clothes shop with zero stock and a virtual DJ.
Soho House has opened its first affordable, American retro-style motel and diner.
This mobile ticketing app is targeting Gen Z with a “LastCall” feature to buy tickets after an event has started.
IKEA open their most sustainable store in Greenwich with a focus on home-delivery.
68% of consumers in the UK, France and Germany think tailoring online ads based on browsing behaviour is unethical. Read more.