CX Weekly

In retail, Amazon introduces a new way for its younger generation to shop and the latest Starbucks in Indonesia allows its customers to follow their coffee journey from bean to cup. 

In leisure, a new chapel in Vegas promises the perfect picture for a 21st century wedding.

We hope these insights inspire your business to think differently about your own customer experiences.

Retail Stories

Amazon for Teens has launched – but adults will still have to pay the bill. 
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Olivier Rousteing’s Balmain app connects customers to the brand through inclusive and authentic content. 
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New Starbucks Dewata Coffee Sanctuary in Bali features a coffee farm and greenhouse for a hands-on guest experience. 
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Leisure Stories

Jamie Oliver creates a deli for Shell to offer motorists a healthier option for meals on the road. 
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Hyundai and Kia’s new valet will park and charge your EV and return to your desired location. 
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A new Las Vegas Chapel, Til Death Do Us Part features 2D details in an “Instagram-worthy” setting. 
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Statistic

37% of those ages 25-34 are part of the ‘side-hustle’ generation. 
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