CX Weekly

Image Source: The Guardian

Stories
 

Ted Baker announces ship-from-store service to streamline stock management. Read more. 

These US retailers are diversifying into F&B service to attract guests (not shoppers). 
Read more.

Google Maps can now tell you how crowded your tube carriage will be. 
Read more.

What do sustainable brands do with customers’ second hand clothing? 
Read more.

IKEA gets the green light to build affordable homes in Worthing. 
Read more.

Coop launch pop-up store for Glasto with 100% compostable packaging. 
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Statistic

66% of shoppers would leave a store suffering from bad connectivity. 
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