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CX Weekly 3rd November 2019

Stories

Argos dials up the nostalgia with a microsite dedicated to catalogues through the decades.
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Pinterest invests in ‘compassionate design’ to change the way people feel when they interact with social media.
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Tesco is inviting customers to upgrade their Clubcard for £7.99 a month.
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Airbnb has introduced ethical animal experiences for tourists.
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H&M has opened its first experiential ‘hyper-local’ store in Berlin.
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Statistic

M&S saw a 77% increase in meat-free sales thanks to its own-label range.
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